Document Owner: Director of Operations
Version: 4.0
Date: 01 July 2026
1. Introduction
i3Secure Ltd (‘i3Secure’, ‘we’, ‘our’ or ‘us’) is committed to protecting your privacy and ensuring your personal information is handled fairly, lawfully and transparently.
This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, request information or quotations, register interest in our services, subscribe to marketing communications, attend events or webinars, or submit a CV through our website. This notice does not apply to employees, contractors or agency workers, who receive separate privacy notices.
2. About Us
i3Secure Ltd is the Data Controller.
Registered Office: 33 Kittoch Street, East Kilbride, Glasgow, G74 4JW
Company Registration Number: SC655454
ICO Registration Number: ZB131451
Email: privacy@i3secure.co.uk
Website: www.i3secure.co.uk
3. Personal Information We Collect
We may collect identity information, contact information, enquiry information, recruitment information (including CVs and employment history), technical information (IP address, browser, cookies and analytics) and marketing preferences.
4. How We Collect Your Information
We collect information directly from you, through our website, cookies, meetings, events and from publicly available business sources where relevant.
5. Why We Use Your Information
We process personal information to respond to enquiries, provide requested services, manage customer relationships, prepare quotations, deliver services, manage events, send marketing communications where permitted, improve our website and protect our systems. Processing is undertaken using the appropriate lawful bases under UK GDPR.
6. Recruitment Enquiries and CV Submissions
If you submit a CV or apply for a role through our website, we will process your information to assess your suitability, communicate with you, arrange interviews and undertake appropriate pre-employment checks.
Lawful bases: Article 6(1)(b) (pre-contract), Article 6(1)(c) (legal obligation) and Article 6(1)(f) (legitimate interests).
Where you voluntarily provide special category data to enable reasonable adjustments, it will only be processed where permitted by UK GDPR.
Recruitment records relating to unsuccessful applicants will normally be retained for up to seven years following the conclusion of the recruitment process. This enables i3Secure to establish, exercise or defend legal claims, demonstrate the fairness and consistency of recruitment decisions, and comply with legal and regulatory obligations. Records will then be securely deleted in accordance with the Company’s Data Retention Schedule.
Applicants progressing through the recruitment process will receive a separate Candidate Privacy Notice.
7. Marketing Communications
Where permitted by law we may send information relating to our services and events. You may unsubscribe at any time.
8. Cookies
Our website uses essential and non-essential cookies. Non-essential cookies are only used where you have provided consent. Further information is available in our Cookie Policy.
9. Sharing Your Information
We may share information with cloud service providers, CRM providers, website hosting providers, marketing platforms, professional advisers, certification bodies and regulators where required by law. We do not sell personal information.
10. International Transfers
i3Secure primarily stores and processes personal information within the United Kingdom. Where processing occurs outside the UK, appropriate safeguards will be implemented in accordance with UK GDPR.
11. Retention
Typical retention periods:
12. How We Protect Your Information
We implement appropriate technical and organisational measures including role-based access controls, multi-factor authentication, encryption where appropriate, secure cloud services, security monitoring, staff awareness training and information security policies.
13. Your Rights
You have the rights available under UK GDPR, including access, rectification, erasure (where applicable), restriction, objection, portability and withdrawal of consent where applicable. Contact: privacy@i3secure.co.uk.
14. Complaints
If you have concerns regarding how we process your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (www.ico.org.uk).
15. Changes to this Privacy Notice
This Privacy Notice may be updated from time to time. The latest version will always be published on our website.
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